Shipping Address	Shipping time *	Shipping fee
US Ground	3-10 Business days	$17 (Free with your purchase over $129)
International	5-15 Business days	$29.89 (Free with your purchase over $200)
REMOTE	Depends on the actual shipping address	$60

sku

id_item

id_order

sku_item

pname

author

firstname

lastname

email

Write A Review

UniWigs would love to invite you to share your honest reviews and your shopping experience on our site. In turn, we'd love to offer

500 Rewards Points for a Photo Review.
200 Rewards Points for a Text Review.

* By submitting a review, you agree that we may feature it in our promotions. Thank you for sharing your experience and inspiring others!

Review

Review is required

Upload Photos

Or drag the image here

Selected 0 Pictures, Total 0 B

.jpg or .png or.jpeg file under 30MB, 6 photos max

Video URL

Submitted reviews, images and video become the licensed property of UniWigs. Videos may be edited for length. Your submission will be reviewed and posted as soon as possible.

Shipping Time & Cost

UniWigs offers free US shipping on orders over $129 and free worldwide shipping on orders over $200. Please note that a $60 fee applies to shipping in remote areas.

Shipping Address	Shipping time *	Shipping fee
US Ground	3-10 Business days	$17 (Free with your purchase over $129)
International	5-15 Business days	$29.89 (Free with your purchase over $200)
REMOTE	Depends on the actual shipping address	$60

*Shipping time may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. We appreciate your understanding for any inconvenience caused.

We ship Monday through Friday, excluding weekends and holidays. Once your order ships, you will receive a confirmation email with the tracking link. Please allow up to 48 hours for the tracking information to update.

Customs duties and taxes are excluded from the shipping fee we charged.

Shipping Methods
Processing Time
About Customs Duties and Taxes
About Remote Areas’ Surcharges

Additional Notes

Please be aware that lost packages are the responsibility of the carrier, not UniWigs. If your package is lost, we can contact the carrier to open a case within 1 month of the delivery date. After this period, the carrier will not accept inquiries. While we will assist with the claim, reimbursement is not guaranteed and is handled on a case-by-case basis. We are not responsible for lost packages once they are in transit.
For added peace of mind, optional ROUTE shipping insurance is available to provide replacement or reimbursement for lost or damaged shipments. We highly recommend purchasing the ROUTE shipping protection service due to the high value of UniWigs packages.

Keep your phone on, as carriers may contact you.

Some services may require a signature for delivery.

If you waive the signature service, we will not be held responsible for any loss or damage to the package once it occurs.

If you want to change your shipping address, please contact us as soon as you place your order. We cannot guarantee that we will be able to change the address, as there are varying time limits in which we can do so.

If it's too late for our team to cancel your order, you can return your order to us once you've received it.

There will be a $17 shipping cost ($29.89 for international orders) for reshipment.

If your shipping address is a military address, please contact customer service to confirm before placing an order, as restrictions on the military addresses we can ship to may vary.

Scenario	Explanation	Buyer's Responsibility
Lost Parcel Disclaimer	Once the order is handed over to the carrier, we are no longer responsible for any lost parcels. If you have bought ROUTE shipping protection, you can file a claim with them to get a reimbursement.	Yes
Address Change Fee Disclaimer	If you need to change your delivery address, please contact us as soon as possible before shipment.	Yes
Return Due to Failed Delivery Attempts Disclaimer	If the carrier is unable to contact you for delivery and the parcel is returned to us, we are not responsible for arranging redelivery or refunding.	Yes
Delay Disclaimer	Delivery delays due to force majeure events are beyond our control and we are not liable.	Yes
Packaging Damage Disclaimer	We are not responsible for packaging damage or breakage caused by the carrier. If you have bought ROUTE shipping protection, you can file a claim with them to get a reimbursement.	Yes
Return Disclaimer	Return shipping costs and any associated fees is borne by the customer.	Yes
Address Error Disclaimer	Providing an incorrect or incomplete delivery address may result in delivery failure or delay.	Yes
Customs Clearance Disclaimer	While we endeavor to ensure smooth customs clearance, customers are responsible for any delays or fees due to customs issues.	Yes
Personal Reasons Resulting in Parcel Issues Disclaimer	If personal reasons lead to issues with the delivery at the destination, the logistics company may automatically return the parcel to the sender or dispose of the product. UniWigs reserves the right to choose the most economical and feasible method. Any related expenses will be borne by the buyer.	Yes

ROUTE Shipping Protection

Cancellation, RETURN & EXCHANGE POLICY

At UniWigs, we’re dedicated to helping you look and feel your best. For any issues, contact us anytime—we’ll respond within 24 business hours.

1. ORDER CANCELLATION
To cancel an order, log in to "My Orders" and click "CANCEL ITEMS". Once we receive your cancellation request, the order will be paused while we review it.
1. Orders cannot be canceled once they have been shipped.
2. Custom orders are not eligible for cancellation if placed for more than 7 business days.
3. Once your cancellation request is approved, we will process your refund within 3 business days. There is no restocking fee for regular cancellations. However, canceling a custom order within 7 business days will incur a 50% handling fee.
2. ORDER RETURN
We gladly accept return of all eligible products no later than 45 days from the original ship date. No restocking fee! Customers need to cover the return shipping fee.

We offer three return options for you to choose from.

Monetary Refund / Store Credit Refund / Exchange

2.1 MONETARY REFUND
1. We don’t charge any restocking fee! Seriously! However, please note the ROUTE shipping protection fee, donation fee and shipping fee, and any third-party fee are non-refundable.
2. Refunds are processed within 3-5 business days after we receive your returned item. Please allow a further 7 business days for your refund to appear in your bank account before contacting us. Please note that any delays in processing your refund back to your account may be due to your financial banking institution.
Note: Refused or automatically returned packages due to the recipient’s reason will be subject to an $80 restocking fee.

2.2 STORE CREDIT REFUND
1. No restocking fee is applied.
2. Store credits are issued within 3 business days of return delivery.
3. Store credits do not expire and can be combined with coupons and rewards.
4. You will receive an email notification once the store credits have been issued.
  You can view these credits in your account under the "Credit Slips" section.
2.3 WHAT ARE ELIGIBLE PRODUCTS?

Products that:
1. Are in the same condition as when you received them (unaltered, unworn, undamaged, free from styling products or odors).
2. Have all original tags attached and are in their original packaging.
3. Are returned within 45 days of the original ship date.
2.4 WHAT ARE INELIGIBLE PRODUCTS?

Products that:
1. Are altered, worn, washed, or damaged.
2. Are custom orders, clearance items, final sale items, or from the Gift Gallery.
3. Include custom hair services (these are classified as custom orders).
4. Are purchased at wholesale prices unless there are significant quality issues.
Ineligible products will be returned to you at your expense.

2.5 WHO COVERS THE RETURN SHIPPING FEE?

Please be aware that all customers are responsible for their own shipping costs for any returns or exchanges. However, customers can purchase a discounted shipping label directly from us. If you need a discounted shipping label, please contact us and we will send you the cost and payment link.
3. HOW TO RETURN?
4. OREDR EXCHANGE
1. Before your order is shipped: You can contact us to request an exchange. There is no handling fee. Our representative will confirm the exchange details before shipment, including any price difference.
2. After you receive your order: If you’d like to exchange it for a different product, go to "My Orders", find the order you want to exchange, and click "RETURN ITEMS." Select the exchange option to proceed. There is no handling fee. Our representative will confirm the exchange details and price difference, and process it within 3 business days after receiving the return.
5. WHOLESALE RETURN POLICY
1. Returns for wholesale orders are not accepted unless there are significant quality issues.
2. Due to limited profit margins, we cannot accommodate returns for wholesale purchases.
3. Upon receipt, please inspect your order for quality issues before making alterations (e.g., cutting the lace or dyeing the hair). Altered products cannot be returned.
4. Issues reported beyond one week of delivery cannot be addressed.
6. IMPORTANT NOTICE REGARDING FRAUDULENT/FREQUENT RETURNS
We make our return policy very friendly—no handling fee or restocking fee for returns and cancellations.

However, if a customer is found to engage in malicious activities such as fraudulent returns, refunds, or frequent order returns and cancellations, the platform reserves the right to:
1. Impose a service fee ranging from 30% to 80% of the order value.
2. Cancel pending orders.
3. Restrict future purchases, including permanently banning further orders.
Specific actions will be determined based on actual circumstances, and the customer will be notified in advance.

Contact us

833-902-4156 (Mon - Fri 9 AM - 12 PM PST)

Email: support@uniwigs.com

Return Address: 13840 Magnolia Ave Chino, CA 91710

UniWigs.com reserves the right at our discretion to make changes to these policies at any time. Please check this page periodically for changes. The new policy takes effect on January 27, 2025.

LACE FRONT
1. Natural-looking front hairline
2. Closed weft with elastic net inside of the cap
3. Clips/Combs already sewn in
4. Competitively less expensive
5. Handled with care
FULL LACE
1. 100% Hand-Tied
2. No Clips, combs pre-sewn
3. Complete hair loss friendly
4. Allows a free parting anywhere
5. Natural hair movement
6. Can be worn in a high ponytail or updo
GLUELESS FULL LACE
1. Glue free
2. 100% Hand-tied
3. Clips, combs pre-sewn
4. An adjustable Strap
5. Good for beginners

MONOFILAMONT TOP (MONO TOP)

For Mono Top Wigs, the top portion of the cap is made from a very fine, sheer material called monofilament.
1. Best for cancer patients
2. An illusion of natural hair growth
3. Soft comfortable cap
4. Friendly on sensitive scalps
5. Natural hair movement
SILK TOP FULL LACE (FULL HAND-TIED)

Using a tri-layer system, when the hair is knotted, the knots are below the silk concealed between the layers, the hair is then injected through the silk material making the knots 100% invisible, giving the illusion that the hair is actually growing out of your scalp.
1. Looks just like your own scalp
2. No Clips, combs pre-sewn
3. Complete hair loss friendly
4. Allows a free parting anywhere
SILK TOP GLUELESS FULL LACE (FULL HAND-TIED)
1. Looks just like your own scalp
2. Glue free
3. Clips, combs pre-sewn
4. An adjustable Strap
5. Good for beginners

My Cart

UNIWIGS SALON PRO ORDER- CPS029

So many rave reviews

customer videos

customer photos

1. ORDER CANCELLATION

2. ORDER RETURN

3. HOW TO RETURN?

4. OREDR EXCHANGE

5. WHOLESALE RETURN POLICY

6. IMPORTANT NOTICE REGARDING FRAUDULENT/FREQUENT RETURNS

My Cart

UNIWIGS SALON PRO ORDER- CPS029

So many rave reviews

customer videos

customer photos

Overall Rating

Review

Upload Photos

Video URL

Cancellation, RETURN & EXCHANGE POLICY

1. ORDER CANCELLATION

2. ORDER RETURN

3. HOW TO RETURN?

4. OREDR EXCHANGE

5. WHOLESALE RETURN POLICY

6. IMPORTANT NOTICE REGARDING FRAUDULENT/FREQUENT RETURNS

Contact us

LACE FRONT

FULL LACE

GLUELESS FULL LACE

MONOFILAMONT TOP (MONO TOP)

SILK TOP FULL LACE (FULL HAND-TIED)

SILK TOP GLUELESS FULL LACE (FULL HAND-TIED)

Welcome Back!

Register or sign into get your extra points!

NOTICE

Registration Successful!

Register or sign in
to get your extra points!